.:| Decor & More |:.

Frequently Asked Questions

What kind of clients hire Decor & More?

The majority of our corporate clients are Fortune 500 corporations, top-tier hotels, casinos, not-for-profits, and foundations. The types of experiences we create for our clients include national sales conference kick-offs, product launches, building and mall openings, holiday galas, fund-raising galas, trade-show booths, client appreciation, employee recognition, and experiential marketing events.

When it comes to social events including a custom wedding, private dinner, anniversary party, Bar or Bat Mitzvah, or any other other special occassion, we're pleased to develop relationships with those who demand the very best for their personal functions, and create moments that last a lifetime.

Whether corporate or social, all of our clients receive unparallelled creativity, phenomenal service, and absolute peace of mind, as we firmly believe that our company is only as good as our last event!

What services does Decor & More provide?

Depending on the specific project, Decor & More plays as big of a role as our clients require. Whether large or small, our talents are put to the best use when we are brought into the process early and we have an opportunity to assist in defining the critical success factors for the event.

Once defined, our role may include any combination of the following services:

+ Event Concept & Design
+ Event Decor
+ Event Coordination
+ Event Production
+ Event Management

The final mix of roles we play is driven by our clients' needs and budget.

Why is Decor & More the partner of choice?

Over our 20 years, Decor & More has firmly established itself as being more than a supplier of choice, we're a partner to our clients in every sense of the word. As a natural extension of our clients' internal teams, we work together to clearly define the event purpose and mandates...beginning with the end in mind. Our unique process allows us to partner with our clients with one objective in mind: creating and executing the most powerful experience for the budget allocated.

As a strategic partner of choice, the flawless execution of your event is our unyielding passion.

Where does Decor & More provide their award-winning service?

Decor & More has executed events globally, with the majority of events taking place in Canada and the United States.

Why is bigger, better?

While bigger is not always better, when it comes to the special events business, we believe that having a broad and deep team of event professionals is critical to meeting, or exceeding, our clients' demanding mandates. Consider, for example the following:

» Having a larger team ensures greater customer service. A common misconception is because of our large size, clients won't receive the care they would at a smaller shop. In many companies, there is one person servicing you, and attempting to take care of everything by themselves. At D&M you have an entire team supporting you: sales, designers, graphic artists, floral designers, event coordinators and production crew.

» Producing a large number of events each year allows us to continually stay at the forefront of creative excellence. It's one thing to create a half-dozen events a year, but the creative demands of executing 400 events per year builds the creative momentum that our staff, and our clients, thrive on.

» Procuring goods and services for hundreds of events each year provides us with an incredible economic scale that allows us to pass along greater value to our clients.

» Ensuring our clients' expectations are met, and ideally exceeded, requires a sizable team. Imagine, as only one example, working with a firm that didn't have the bench strength to carry out your event because of an illness or injury. At D&M, you can rest assured that all your interests are at the forefront of an entire team of event professionals.

To fully explore The D&M Difference, please click here.

What kind of budget do I need?

The budget you need is really driven by what the purpose of your event is, the demographic of those that will be attending, and the mix of event elements (e.g. decor, food and beverage, entertainment, environment) that best delivers that experience to your guests.

What is the "process" behind working with Decor & More?

+ Event Exploration and Definition
+ Event Concept and Design
+ Event Coordination
+ Event Production
+ Event Measurement

Do you offer rental inventory?

We do offer a selection of lounge furniture, stage decor, backdrops, accent lighting, bars, occasional tables, and numerous props as rental inventory. Given our art and carpentry shop, we can also work with you to create custom props, given adequate lead-time and budget. Please note, customers must have an appropriately outfitted truck (commercial type vehicle with load-bars, straps and packing blankets) to ensure all rented items maintain their quality. Delivery is also available on rentals in excess of $1,000. The current minimum rental for pick-up at our warehouse is $500.

What methods of payment are available?

All of our contracts are discounted by 2.5% and assume payment will be made on a cash-basis (cheque, wire transfer, etc). Visa and Master Card are accepted, but the cash discount will not apply to these contracts.

How do I connect with Decor & More?

If you would like to discuss an upcoming event, please contact our sales department by phone or email.

sales@decorandmore.com

905 844 1300 Ext. 228

If you are interested in inventory rentals, please email: rentals@decorandmore.com

Office or Warehouse Visits
While we would love to connect with you face to face, it is often difficult for us to free up staff for unscheduled visits, so in order to make the most out of your time with us, please schedule an appointment with our sales team.